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Privacy policy

If you're here, it's because you want to know how Mintech Ibérica, S.L, the controller of your data and owner of the brand MEMBERSFY, manages them through our forms, SaaS, email or by phone.

Well, you're in the right place!

From now on, we may refer to Mintech Ibérica, SL, by its full name, or as MEMBERSFY, interchangeably.

At MEMBERSFY we handle your information and data securely and in accordance with Organic Law 3/218 of December 5 on Personal Data Protection and Guarantee of Digital Rights, hereinafter, LOPDGDD and General Regulation 2016/679 of April 27 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data, hereinafter, GDPR, currently in force.

At MEMBERSFY, we don't just talk about privacy, we take action.

We have invested in the best security systems and have a qualified technical team. Your security is our number one priority and we work tirelessly on it.

With all the changes we are experiencing at the business and social level, where we can manage almost everything over the Internet, it is very important to us to convey security and trust to you. Ensuring this is essential to grow and strengthen any business or commercial activity.

Therefore, in compliance with the content and requirements set out in the aforementioned rules, we inform you that we process personal data in accordance with the principles of lawfulness, fairness, transparency, as well as with purpose limitation, data minimization, storage limitation and with appropriate security that guarantees their integrity y confidentiality.

For more detail, it is necessary and very important that you keep reading.

1. WHO IS THE DATA CONTROLLER FOR MY PERSONAL DATA?

Data Controller: Mintech Ibérica, SL
Tax ID (CIF): B13718937
Brand: MEMBERSFY
Address: Plaça Universitat 3, Piso 6, 08007, Barcelona, Spain.
Email: legal@membersfy.com

We are responsible for the processing of the personal data we carry out and of the information you provide to us through the aforementioned means, or in any other way in which we obtain information about you. For example, your name, tax ID, email, voice, image, IP, address, professional or training data, financial data, among others.

To make everything clearer, let me explain who can be a Data Controller: the person or entity that decides why and how data will be used.

In this case, we, as we already explained, are responsible for the processing of your personal data.

And, on the other hand, as Administrator of your Community you are the Data Controller of your users.

It is essential to remember that MEMBERSFY is a service through which we offer our APP or software as SaaS, that is, we are a provider in this respect, and in that sense, we are Data Processors of the data and information you manage in your Community as Administrator.

So, who or what is a Data Processor, let me explain: it is the person or entity that handles data following the instructions of whoever decides what it is used for.

As Administrator of your Community, you act as Data Controller of the personal data of your users. Therefore, on your part it is mandatory that you establish the internal rules and regulations you will apply in your Community regarding:

  • Processing of your users' personal data,
  • How content generated inside your Community,
  • Establishing internal rules of conduct for your Community

in accordance with the activity and objectives you have when creating the Community on our platform.

For our part, MEMBERSFY as a SaaS service provider, we offer the necessary tools so that, together with compliance with your legal obligations, you can comply with the principles and guarantees that you must apply by law as a Controller or Processor.

By default, we apply, and you have, the technical and organizational measures necessary to secure your personal information and the content you upload to the platform, such as data encryption, communication and connection with secure certificates so that the information is safe in transit and at rest, such as (htpps://), backups, antivirus, but you will see more details in section 6.

2. HOW DO WE PROCESS YOUR PERSONAL DATA, AND FOR WHAT PURPOSE?

As holders of personal data, you are entitled to know the following information:

2.1. The data we request through our site correspond to the purpose and activity we carry out as a technology services company, owner of the platform for managing and creating online Communities and training, and in no case will they be transferred or used for any purpose other than promoting and properly carrying out our activity: inclusion in the contact list, commercial relationship management, SaaS technical support, training.

If you follow us on our social media, you are informed and aware that each of those platforms has its own policies and terms of use to which it must adhere. And we recommend that you review and read them.

In short, we process your data and information for the proper development of our business activity.

2.2. If you need personalized and specific information about how we process your personal data, you can contact us at the following email address legal@membersfy.com, we will answer your questions or comments related to the processing of personal data as soon as possible.

2.3. You expressly consent to the processing of the personal data you voluntarily provide through our forms, email and by phone, when applicable, or any video call platform, so that we can carry out our professional activity efficiently.

2.4. All data is processed with absolute confidentiality and a duty of secrecy by the parties involved in its processing. It is not accessible to third parties for purposes other than those for which they have been authorized.

2.5. Your data will be retained in accordance with what the law establishes. Never longer than strictly necessary for the development of our activity and compliance with our legal obligations under Spanish law.

3. WHAT IS THE LEGAL BASIS FOR PROCESSING MY DATA?

MEMBERSFY processes your personal data lawfully and on the basis of:

  • Your consent, which has been given in an express, informed, valid and voluntary manner.
  • A pre-contractual and/or contractual relationship.
  • A law that requires us to manage and process your data.
  • The legitimate interest of MEMBERSFY.

In any case, taking into account the rights and freedoms of each of our customers.

4. AS THE HOLDER OF PERSONAL DATA, WHAT OBLIGATIONS DO I HAVE?

When you send us your data or that of a third party by phone, form, email, or through our site or by any of the available means, you undertake to:

  • Comply with and respect good practices and customs, and in particular, the legal regulations in force on Personal Data Protection, Information Society Services and Electronic Commerce, User/Consumer Protection, Intellectual Property and the Spanish Constitution.
  • Keep up to date any information you have provided to us through our platform or any other means.
  • Acknowledge that the data provided are correct and accurate and that you have the legal capacity to access this site and the platform and, where applicable, authorization to provide us with third-party data.

You will be responsible, in any case, for:

  • Truthfulness of the data provided.
  • Legal capacity.
  • Being of legal age.
  • Accuracy and relevance of the information provided.
  • Authorization to process and transmit third-party personal data.
  • Legality of the content shared and uploaded in your Community.
  • Internal administration of your Community.
  • Compliance with the aforementioned regulations, and those specifically applicable to the activity you carry out in your Community.

You are solely responsible if you breach any of the points set out or any other established by legal rules, for any claim, incident or damage, both directly to MEMBERSFY or third parties.

5. WHAT ARE OUR RIGHTS AS HOLDERS OF PERSONAL DATA?

As a holder or data subject of personal data, you have the right to exercise the right of access, rectification, erasure, objection (ARSO), portability, restriction of processing of personal data and any other right granted by the GDPR and by the LOPDGDD.

To request the exercise of your rights, please notify MEMBERSFY by email, stating which right or rights you wish to request through legal@membersfy.com or physically at the address mentioned in section 1. All of the above, you must correctly and unequivocally identify yourself as the data subject or their representative.

Likewise, if you need more detailed information about how we process your personal data, please request it through the email address legal@membersfy.com. We will be happy to help you!

6. WHAT SECURITY MEASURES ARE ADOPTED?

At MEMBERSFY we have implemented appropriate technical and organizational measures in line with our level of development and European and Spanish regulations. We work with prestigious providers and advanced storage, management and security tools.

We use Amazon Web Services (AWS) as a high-level cloud provider, which allows us to have:

  • Information backups.
  • Secure storage with certified providers.
  • Online security certificate (SSL, HTTPS).
  • Firewalls and antivirus.
  • Periodic software updates.
  • Secure procedures for blocking and deleting information.

So that no automated program can use the website's forms (contact, downloads, webinar and training notices) or the link shortener, we run a check with Cloudflare Turnstile, from Cloudflare, Inc. It is almost always invisible: Cloudflare reviews technical data from the browser and the connection, such as the IP address, only to tell a person from a robot, and does not use it for advertising. The basis is our legitimate interest in protecting the website and those who use it. You can read how it works in the Cloudflare privacy policy.

For more details about our security measures, you can contact us at soporte@membersfy.com. However, keep in mind that absolute security on the Internet does not exist, although we take every precaution to minimize the risks.

7. IN CASE OF BREACH OR MISMANAGEMENT IN THE PROCESSING OF PERSONAL DATA, WHERE CAN I, AS THE DATA SUBJECT/HOLDER, REQUEST PROTECTION OF MY RIGHTS?

First of all, it is advisable that you contact us directly to clear up any doubts or correct any error or confusion that arises. We will always be willing and attentive to resolving any doubt and handling any request. Remember, this is the email address legal@membersfy.com
You can also go through administrative channels, to the Spanish Data Protection Agency (Supervisory Authority) or through judicial channels, before the Courts.